Frequently Asked Questions
Frequently Asked Questions
What is included in the rental price?
The requested drone, SD space/storage, free E-book, virtual loan a drone training, delivery DJI Mini 4 Pro x 1, DJI RC 2 Remote Controller, Intelligent Flight Battery x 3, Two-way Charging Hub x 1, Shoulder Bag x 1, Spare Propellers (Pair) x 3 Associated Ancillaries
Do we need to pay a deposit?
Yes, you do. A £100 deposit is required on all drone rentals. This will be refunded upon return of your drone rental provided no damage has occured.
Can I rent a drone for commercial use?
What are the cancellation and return policies?
48 hours full refund policy, 50% up to one week before their rental, no refund
The dates I want don’t fit with what’s available?
What if I encounter technical issues with the rented drone?
Where are the countries where I can't fly the drone?
This varies depending on drone laws within different countries. We will keep you well informed and also recommend using https://drone-laws.com/ for more information.
How do I get my footage off the drone?
The SD card in the drone stores all your footage and using the DJI Fly app, you will be able to download all your content to your smartphone. Alternatively, included in your rental is a micro SD adapter which can be used to download directly into your laptop/computer devices. Detailed instructions will be sent via email!
Can I request training before renting the drone?
Yes, we recommend these sites for a course – We will also be providing virtual training sessions once a drone is purchased.
What does the return process look like?
Yes, we recommend these sites for a course – We will also be providing virtual training sessions once a drone is purchased.
How long can I rent the drone?
Yes, we recommend these sites for a course – We will also be providing virtual training sessions once a drone is purchased.
Do I need a license to fly a drone?
Yes, we recommend these sites for a course – We will also be providing virtual training sessions once a drone is purchased.
Can I travel with a drone?
Yes, we recommend these sites for a course – We will also be providing virtual training sessions once a drone is purchased.
What is the situation if damage occurs with the equipment?
Yes, we recommend these sites for a course – We will also be providing virtual training sessions once a drone is purchased.
